This page is to help keep you up to date with all the latest information from Wiltshire Council and others.

Specific Corsley support is still on the homepage.

Information on this page is taken from other sources and should not be seen as Corsley Reading Room Committee policy or opinion/ advice.

Information defining the Tier restrictions from 2nd December 2020

Wiltshire Wellbeing Hub opens

Wiltshire Council has set up a dedicated hub to support the most vulnerable residents during the ongoing COVID-19 situation.

The Wiltshire Wellbeing Hub is available to anyone who is struggling during this difficult time, such as people who are shielding or self-isolating and don’t have a support network around them or know where to get help.                                                                         

The team can help provide support but also signpost people to where additional help is available in their local area – with hundreds of community groups set-up across the county providing invaluable assistance. 


Notes on Volunteering (from Wiltshire Council)

Volunteering will be crucial in the response to coronavirus and people have not been stopped from doing this. However, volunteering that requires going out of the house is now only permitted in certain circumstances. If you are well and are not at risk from coronavirus you can undertake essential activities including:


•             Delivering food

•             Helping people with their medical needs, such as picking up prescriptions

•             Providing essential care or to help a vulnerable person or person(s), including through essential public and voluntary services, such as food banks, homeless services, and blood donation sessions


Even when you are doing this, you need to do so safely. You should be minimising time spent outside of the home and ensuring you are 2 metres (6 feet) apart from anyone outside of your household.

You can only provide support to people who are in isolation if you fulfil ALL of the conditions below:

•             You are well and have no symptoms like a cough or high temperature and nobody in your household does

•             You are under 70

•             You are not pregnant

•             You do not have any long-term health conditions that make you vulnerable to coronavirus.

If you or someone in your household has shown symptoms, or if you are more vulnerable to coronavirus yourself, then you must stay home. You still play an important role but will need to do this from home.


We have also been asked for guidance on delivering leaflets about COVID-19 community response groups. Our view is that if groups deem delivering leaflets as essential to providing help to the vulnerable then they can do so within the following parameters:


•             Social distancing being key, with people always at least two metres apart

•             Washing hands before going out, not touching your face whilst out leafleting, and washing hands as soon as you get home

•             Only go out and deliver leaflets once so you minimise your time outside

We have been asked by Wiltshire Community First  to promote the following:

This link from NHS to become a NHS volunteer responder

Mental Health Support and Advice  (added 21/4)


Here are a few local and national initiatives and organisations that can help:

  • Every Mind Matters. The Every Mind Matters website has been updated to reflect how to look after your health and wellbeing during COVID-19 including how to look after your body.

  • NHS mental health and wellbeing advice website. For self-assessment, audio guides and practical tools, if you are experiencing stress, feelings of anxiety or low mood.

  • Mental Health Foundation. Looking after your mental health during the Coronavirus outbreak.

  • MIND. Have an excellent resource for managing your wellbeing at this time.

  • Domestic Abuse support

  • Turn2me. A lifeline online. There is free access to online support groups, great resources including podcasts on a wide range of subjects.

  • Young Minds. Tips on how to cope with mental health challenges during the current crisis.

  • The Help Hub. Supporting those in isolation.

  • Avon & Wiltshire Mental Health Partnership. Telephone 24/7 response line 0300 3031320.

  • Teen Talk Young Melksham. A hotline for 11 to 25 year olds for the whole of Wiltshire.

  • Re-engage. Charity offering befriending and a listening ear for older people.

  • Wiltshire Treehouse. Are using phone and online support to help those in need, at a time when face to face help is not possible. Kath Brownlee, Bereavement Service Lead says “We anticipate that deaths from the coronavirus will present some unique challenges for families and their children. Social distancing means that saying goodbye to loved ones can be difficult, and some deaths will be sudden and unexpected. We can provide young people with an outlet for their feelings, whilst assisting parents to better understand how to help their grieving child.” 


  Thank you to Wiltshire Council for this information. 

Beware of misinformation (published by Wiltshire Council)

There are a number of Coronavirus myths online at the moment. Here are just a couple:

  • Drinking water regularly washes COVID-19 into your stomach and kills it

  • Gargling water enables you to test for COVID-19


These and many others, are not true.

The Government is running a ‘Don’t Feed The Beast’ public information campaign via its Share Check List  website to empower communities not to believe or spread information from purported ‘experts’ issuing dangerous misinformation, or become victims of criminal fraudsters running phishing scams.

The public can really help stop the spread of potentially dangerous or false stories circulating by following official government guidance. The ‘SHARE’ checklist below includes basic but essential advice such as to checking the source of a story and analysing the facts before sharing.

  • Source - make sure information comes from a trusted source

  • Headline - always read beyond the headline

  • Analyse - check the facts

  • Retouched - does the image or video look as though it has been doctored?

  • Error - look out for bad grammar and spelling 

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